How can we help?

FAQ

General

Are our cameras beginner friendly?

The short answer is yes! Most of our cameras are beginner friendly. If you are looking for something compact, simple, and extremely easy to use, we suggest looking in our point and shoot section. If you want something with more manual controls, head over to our 35mm SLR or rangefinder sections. Feel free to contact us with any questions and we will point you in the right direction.

What type of film or battery should I buy?

If you are a beginner to film photography you will learn that each film stock has a different style and tone. We recommend kodak gold, ultramax, and portra 400 for color negative film, or kodak tri-x 400 and Ilford HP5 for black and white negative film. 

As for the battery, most of our cameras come with batteries installed ready to shoot! Contact us with any questions regarding replacement battery purchased before or after purchasing.

How do you grade your cameras and lenses?

See information on camera testing and grading here.

Shipping, Returns & Exchanges

We use all major carriers and provide free shipping to all US states.

How long will it take to get my order?

We pride ourselves in our fast order processing times. Our standard order processing time is 1-2 days. We ship via USPS priority mail which generally takes 2-3 business days to deliver in the US. International shipments can take up to 16 days for delivery.

Do you ship overseas?

Yes, we ship worldwide. Shipping costs will apply for orders outside of the USA and will be applied at checkout.

What is your return policy?

We understand that some of the items we offer are unique, and not always the perfect fit for every customer. If you try something out and you don't love it, or you change your mind for any reason we offer a 30 day money back guarantee. Just contact us to notify us of the return, send the item back, and once the item is received in the same condition it was originally shipped, a full refund will be processed.

Get in touch

Have questions about your order, or a general enquiry?